Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to share feedback about how we cover the Australian online gambling landscape — we are glad you reached out. This page explains the best way to contact us and what you can expect in return.
How to Reach the Team
Email is the most reliable way to get in touch. Every message is read by a real person, and we aim to reply within two working days. To help us respond quickly, please include a brief description of your enquiry in the subject line — for example, whether it relates to a specific casino review, a bonus listing, a technical issue, or something else entirely.
You can reach us at: [email protected]
What You Can Write to Us About
We cover a broad range of topics on this site — from welcome bonuses and pokies to payment methods, licensing and mobile compatibility across offshore casino operators available to Australian players. Here are the kinds of messages we regularly receive and are happy to help with:
- Questions about our reviews — If you want to know more about how we assessed a particular casino, what criteria we used, or how editorial ratings are assigned, just ask.
- Bonus and offer queries — Promotions change frequently. If something looks different from what we have published — wagering requirements, expiry dates, maximum cashout limits — let us know and we will verify and update it.
- Corrections and accuracy concerns — We take factual accuracy seriously. If you believe something on the site is out of date or incorrect, we appreciate you flagging it. We will investigate and correct promptly where needed.
- Content suggestions — Looking for a guide to PayID deposits, a deeper breakdown of live dealer games, or a comparison of withdrawal processing times? Reader input genuinely shapes what we cover next.
- Partnership and commercial enquiries — If you represent a casino operator, software provider or affiliated organisation and would like to discuss how we work, please introduce yourself clearly and outline your proposal. Our editorial independence is not negotiable — commercial relationships do not influence rankings or review outcomes.
- Responsible gambling concerns — If you or someone you know is experiencing difficulties related to gambling, please mention this in your message. We will point you toward appropriate Australian support services, including the national helpline at Gambling Help Online.
What Happens After You Email Us
When your message arrives, it is read and assigned to the right person on our team. We do not rely on automated responses as a substitute for a genuine reply — you will hear back from someone who has actually read what you wrote.
Our usual turnaround is two working days. During periods of high volume, it may take a little longer. We always follow up, so if you have not heard from us after four business days, it is worth checking your spam folder before resending.
A Note on How This Site Works
worldtelevisionday.tv is an independent comparison site reviewing offshore online casinos available to Australian adults. Our assessments cover licensing and regulatory standing, game libraries, bonuses and their conditions, payment options relevant to Australian players, and overall platform quality. The casinos featured on this site operate under offshore licences and are not regulated by an Australian authority.
Our editorial ratings reflect our own research and verification process. Commercial arrangements with operators may generate commission when readers follow links and sign up — this is disclosed transparently across the site and has no bearing on how casinos are ranked or reviewed. If you have questions about how that process works, we are happy to explain.
For a closer look at the casinos we currently recommend, the ranked listings are available throughout the site. Our content on trusted offshore casino options offers further context on what to look for when assessing a site's credibility and player protections.
Responsible Gambling
We are committed to covering online gambling in a balanced and responsible way. All content on this site is intended for readers aged 18 and over. If gambling is causing harm, support is available around the clock through Gambling Help Online (1800 858 858) and the National Gambling Helpline. These services are free, confidential and available to anyone in Australia.
If your enquiry relates to responsible gambling tools — such as deposit limits, self-exclusion options, or how individual casinos handle these requests — include that detail in your email and we will do our best to help.
Before You Write
A quick check of the site may save you a wait. Common questions about bonuses, game availability, payment methods and account verification are covered in our casino reviews and supporting guides. If you are comparing specific operators or looking at welcome offers in detail, the individual review pages are a good starting point.
That said, if you cannot find what you need, or if something we have published is unclear — please do get in touch. Feedback from readers is one of the most useful tools we have for keeping the site accurate and genuinely helpful.